National Assistive Technology Act Data System

Annual Progress Report - Full Report

Alabama 2023

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Alabama AT Act Program
State AT Program Title:
State AT Program URL
www.rehab.alabama.gov/services/vr/star
Mailing Address:
236 Goodwin Crest Drive
City:
Homewood
State:
Alabama
Zip Code:
35209
Program Email:
ashley.mcleroy@rehab.alabama.gov
Phone:
(205) 290-4466
TTY:

Lead Agency

Agency Name:
Alabama Department of Rehabilitation Services
Mailing Address:
602 S. Lawrence Street
City:
Montgomery
State:
Alabama
Zip Code:
36104
Program URL:
https://www.rehab.alabama.gov

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
McLeroy, Ashley
Title:
Director
Phone:
(205) 290-4466
E-mail:
ashley.mcleroy@rehab.alabama.gov
Program Director at Lead Agency (last, first):
Jenkins, Karen
Title:
Deputy Commissioner
Phone:
(334) 293-7108
E-mail:
karen.jenkins@rehab.alabama.gov
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Burdeshaw, Jane Elizabeth
Title:
Commissioner
Phone:
(334) 293-7200
E-mail:
JE.Burdeshaw@rehab.alabama.gov

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 0


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 0

D. Anecdote

No anecdote available to report.

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 00 00 00 00
2. AT was only available through the AT program. 00 00 00 00
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 00 00
4. Subtotal 00 00 00 00
5. None of the above 00 00 00 00
6. Subtotal 00 00 00 00
7. Nonrespondent 00 00 00 00
8. Total 00 00 00 00
9. Performance on this measure NaN% NaN% NaN%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 00 NaN%
Satisfied 00 NaN%
Satisfied somewhat 00 NaN%
Not at all satisfied 00 NaN%
Nonrespondent 00 NaN%
Total Surveyed 00
Response rate % NaN%

G. Notes:

This year we started our AT Maker Program by acquiring tools and materials for projects such as switch adaptations and custom device fabrication. However, we were unable complete a service, so we have no data to report. We no longer have a partnership with our alternative financing program so data is not available for AFP.

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 5,174
C. Total 5,174

Performance Measure
D. Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients. 00
E. Number of Individuals Included in Performance Measures 5,174

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 00 $0 $0 $0
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 00 $0 $0 $0

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 00 $0 $0 $0
Hearing 13 $24,365 $0 $24,365
Speech Communication 01 $18,500 $0 $18,500
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 4,034 $1,428,480 $0 $1,428,480
Daily Living 2,734 $805,883 $0 $805,883
Environmental Adaptations 54 $4,414 $0 $4,414
Vehicle Modification & Transportation 05 $7,459 $0 $7,459
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 02 $177 $0 $177
Total 6,843 $2,289,278 $0 $2,289,278

D. Anecdote

At his 6-year-old birthday party, Maverick broke his leg while playing with his friends. For eight long weeks, Maverick couldn’t put any weight on his leg. His parents began looking for a child-sized wheelchair, knowing he would need it to manage first grade. They couldn’t find one anywhere. During their search, they found the “We Share” project at Goodwill Gulf Coast, a reuse project of Alabama Department of Rehabilitation Services. Because child-sized medical equipment is scarce, “We Share” staff got to work: they found a small adult wheelchair that had potential. Adjusting the height kept it as low to the ground as possible and a few tweaks to brakes, upholstery and arm rests made the chair like new. The final touch was an elevating leg rest so that Maverick could keep his leg straight out. Maverick was able to ride through the holidays in style!

A 6 year old boy sits in a wheelchair in front of a Christmas tree. He's got a candy cane striped cast on his leg.
Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 13 89 4,923 5,025
2. AT was only available through the AT program. 02 01 70 73
3. AT was available through other programs, but the system was too complex or the wait time too long. 00 00 54 54
4. Subtotal 15 90 5,047 5,152
5. None of the above 00 00 21 21
6. Subtotal 15 90 5,068 5,173
7. Nonrespondent 00 00 01 01
8. Total 15 90 5,069 5,174
9. Performance on this measure 100% 100% 99.57%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 5,091 98.4%
Satisfied 83 1.6%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 5,174
Response rate % 100%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 28
Serve as loaner during service repair or while waiting for funding 00
Provide an accommodation on a short-term basis for a time-limited event/situation 02
Conduct training, self-education or other professional development activity 06
Total 36

B. Short-Term Device Loan by Type of Borrower

LOANS BY TYPE OF BORROWER
Type of Individual or Entity Number of Device Borrowers
Desicion-making All other Purposes Total
Individuals with Disabilities 04 02 06
Family Members, Guardians, and Authorized Representatives 05 00 05
Representative of Education 07 00 07
Representative of Employment 01 02 03
Representatives of Health, Allied Health, and Rehabilitation 01 00 01
Representatives of Community Living 02 00 02
Representatives of Technology 08 04 12
Total 28 08 36

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number of Devices
Desicion-making All other Purposes Total
Vision 01 00 01
Hearing 00 00 00
Speech Communication 05 02 07
Learning, Cognition and Developmental 06 02 08
Mobility, Seating and Positioning 06 01 07
Daily Living 27 01 28
Environmental Adaptations 02 00 02
Vehicle Modification and Transportation 00 00 00
Computers and Related 13 07 20
Recreation, Sports and Leisure 00 01 01
Total 60 14 74

E. Anecdote

Our program was invited to a training event for community rehabilitation partners to teach them more about assistive technology and our services. A participant of the training from Easterseals of Birmingham was excited to learn about our new lending library. After learning of our program she began borrowing items that she could use for her consumers as well as her own professional development. Her role is to provide job training services to consumers with disabilities and she commonly integrates technology into her activities but our lending library expanded her access to technology she would not have otherwise been able to use. She provided this photo of an individual trialing the Envision glasses which articulate visual information into speech. We are excited to have developed this partnership with such a valued service provider and we're so happy to see our trainings and loan programs grow in value this year.

Individual wearing a device that resemble glasses. She is sitting at a desk with a yellow document in front of her.
Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 09 04 02 15
Decided that an AT device/ service will not meet needs 04 03 02 09
Subtotal 13 07 04 24
Have not made a decision 03 00 01 04
Subtotal 16 07 05 28
Nonrespondent 00 00 00 00
Total 16 07 05 28
Performance on this measure 81.25% 100% 80%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 01 00 02
2. AT was only available through the AT program. 00 02 00 02
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 02 01 04
4. Subtotal 02 05 01 08
5. None of the above 00 00 00 00
6. Subtotal 02 05 01 08
7. Nonrespondent 00 00 00 00
8. Total 02 05 01 08
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 20 55.56%
Satisfied 14 38.89%
Satisfied somewhat 02 5.56%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 36
Response rate % 100%

I. Notes:

We spent a significant portion of our year acquiring a physical location for our device inventory and purchasing equipment to increase inventory. The majority of our current inventory wasn't available for consumers to borrow until September of this fiscal year which impacted our short term loan data. Despite this we did see an increase in device loans from fiscal year 2022.

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 00
Hearing 00
Speech Communication 00
Learning, Cognition and Developmental 00
Mobility, Seating and Positioning 00
Daily Living 02
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 01
Recreation, Sports and Leisure 00
Total # of Device Demonstrations 03

B. Types of Participants

Type of Participant Decision-Makers Other Participants Total
Individuals with Disabilities 02 00 02
Family Members, Guardians, and Authorized Representatives 01 03 04
Representatives of Education 00 00 00
Representatives of Employment 00 00 00
Health, Allied Health, Rehabilitation 00 06 06
Representative of Community Living 00 00 00
Representative of Technology 00 01 01
Total 03 10 13

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 01
Service Provider 00
Vendor 02
Repair Service 00
Others 01
Total 04

D. Anecdote

A nutritionist for the ADRS Children's Rehabilitation Services was grateful when we added the Obi Robot Feeder to our inventory. Although Obi will gladly send out a loaner device, their standard loan period is only for a week, which can present an issue if the consumer needs to reschedule. With the device being available for staff to demonstrate the nutritionist can utilize the device for feeding clinic with consumers interested in learning what is available for independent eating and the process is easier and less restrictive.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 01 01 01 03
Decided that an AT device/ service will not meet needs 00 00 00 00
Subtotal 01 01 01 03
Have not made a decision 00 00 00 00
Subtotal 01 01 01 03
Nonrespondent 00 00 00 00
Total 01 01 01 03
Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 13 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total 13
Response rate % 100%

G. Notes:

Our resources for staff and location for device demonstrations were severely limited this year which limited the number of demonstrations we could provide.

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 14 90 4,923 5,027
2. AT was only available through the AT program. 02 03 70 75
3. AT was available through other programs, but the system was too complex or the wait time too long. 01 02 55 58
4. Subtotal 17 95 5,048 5,160
5. None of the above 00 00 21 21
6. Subtotal 17 95 5,069 5,181
7. Nonrespondent 00 00 01 01
8. Total 17 95 5,070 5,182
9. Performance on this measure 94.12% 97.89% 98.48% 98.46%
ACL Performance Measure 85%
Met/Not Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 10 05 03 18
Decided that an AT device/ service will not meet needs 04 03 02 09
Subtotal 14 08 05 27
Have not made a decision 03 00 01 04
Subtotal 17 08 06 31
Nonrespondent 00 00 00 00
Total 17 08 06 31
Performance on this measure 82.35% 100% 83.33% 87.1%
ACL Performance Measure 90%
Met/Not Met Not Met

Overall Satisfaction Rating

Customer Rating of Services Percent ACL Target Met/Not Met
Highly satisfied and satisfied 99.96% 95% Met
Response Rate 100% 90% Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 77
Family Members, Guardians and Authorized Representatives 117
Representatives of Education 503
Representatives of Employment 334
Rep Health, Allied Health, and Rehabilitation 400
Representatives of Community Living 91
Representatives of Technology 86
Unable to Categorize 226
TOTAL 1,834

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
1,004 132 698 1,834

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 1,386
AT Funding/Policy/ Practice 03
Combination of any/all of the above 238
Information Technology/Telecommunication Access 54
Transition 153
Total 1,834

C. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

We were honored to co-present the inaugural AT Alabama Resource Expo and Learning Event. The two-day event was sponsored in part by the Department of Education Special Education Services and hosted by United Ability. We were asked to contribute our team’s expertise to assist with coordinating the innovative and high-impact event. The Learning Event provided 16 in-depth educational sessions on assistive technology. We had fantastic speakers from all over the country (and Canada!) and many experts from here in Alabama. A lunch and learn provided the opportunity to hear heartfelt live interviews with users of augmentative and alternative communication (AAC). The event was attended by 125 educational and disability service providers and the overall atmosphere was full of excitement and inspiration.

Briefly describe one training activity related to transition conducted during the reporting period:

As a result of training provided to community rehabilitation partners statewide we were invited to provide a workshop for the Decatur Center for the Developmentally Disabled. We were able to provide a hands on training with assistive technology that will promote independence with their consumers who are participating in transitional living.

Briefly describe one training activity related to Information and Communication Technology accessibility:

We partnered with LunarLab, a local UI/UX design team, to provide a lunch and learn for Informational Technology accessibility. Our participants were primarily web developers who had not much experience with designing with inclusion in mind. Participants learned which website features can create barriers for individuals with disabilities and were provided suggestions on how to improve accessibility. We also created simulations to challenge them with tasks so they could experience what it is like to encounter real life accessibility challenges. Participants had an opportunity to trial multiple scenarios as a person using assistive technology.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 22
Training or Technical Assistance will be developed or implemented 10
No known outcome at this time 11
Nonrespondent 11
Total 54
Performance Measure Percentage 59.3%
ACL Target Percentage 70%
Met/Not Met Not Met

E. Notes:

A major impact to our geographical data is a 500+ participant training that was hosted by another entity. We were not provided with participant's geographical data. Another issue that impacts both our geographic data and performance measures is that participants are less inclined to complete digital polls and/or surveys for remote trainings.

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 47%
Employment 00%
Health, Allied Health, Rehabilitation 53%
Community Living 00%
Technology (IT, Telecom, AT) 00%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

APT AT is continuing to work with the ALS association to assist with improving the assistive technology services they provide through their organization. We are evaluating their procedures for AT donations and reallocation as well as auditing their set up and support process. We hope to provide suggestions they can use for planning so they may advocate for more resources to support their own device reuse program.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

C. Notes:

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. Our inaugural AT Alabama event included a resource expo the evening before the learning event which was free and open to the public. It included 31 vendors demonstrating assistive technology and providing information on disability services. Attendees were able to try state of the art technology like adaptive video games, an eye gaze driven wheelchair, and 3D printing. We put together a social media campaign which went out daily before the event to let the public know about the vendors (including food trucks) they could expect. It was well attended by over 250 family members, individuals with disabilities, and service providers. The vendors were impressed with the constant flow of participants they had at their tables and the attendees provided positive feedback about their experiences. As a result of this event our program's social media following increased and we had several families connect with us after the event.

2. We expanded our efforts this year to share about our program on social media. Although we have limited staff we were able to get some additional support for content creation, particularly an Occupational Therapy student from a local university, and our page provided informative posts on the latest in technology and what we have available from our lending library and demonstration. Our Facebook data alone shows that our page was visited 5x more this year than last, our reach was 3x more, and our content was shared over 500 times.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 12 05 17
Family Members, Guardians and Authorized Representatives 07 10 17
Representative of Education 06 01 07
Representative of Employment 08 02 10
Representative of Health, Allied Health, and Rehabilitation 07 02 09
Representative of Community Living 01 00 01
Representative of Technology 01 00 01
Unable to Categorize 00 01 01
Total 42 21 63

Referral Types:

We made a particular effort to work with Alabama Department of Special Education to get information out about our services. As a result we saw an increase in referrals from schools who had heard about our services. We do still receive many of our referrals from disability service case managers who have their consumers contact us for funding information or for the reutilization programs.

Referral Sources:

22% of our referrals come from disability service providers which include case managers from Alabama Dept of Rehabilitation services and disability specific groups like the Alabama Head Injury Foundation or ALS association. These providers are a strong network for us in disseminating information. About 20% of our referrals come from a combined effort of information we've provided online via the website or social media.

Notes:

Coordination/Collaboration and State Improvement Outcomes

Overview of Coordination/Collaboration Activities

Coordination/Collaboration activities are not required. You may report up to two MAJOR coordination/collaboration activities for this reporting period. How many will you be reporting? 1

A. Coordination/Collaboration

1. As concisely as possible, describe the partnership initiative. What activities/services were provided? Who are the major collaborating organizations and what is their role? Who is served/benefited? What funding was used to implement the initiative?

This year we developed a new partnership with United Ability, a nonprofit in central Alabama whose mission is provide services that empower individuals to live full and meaningful lives. Through additional AT Act funding from FY 2022 we were able to contract with United Ability to add part time staff who directly worked with our program to develop our lending library and demonstration center and fulfill training requests. Due to state agency and funding limitations, we would otherwise only have 2 full time staff to support most of our activities but through this initiative we were able to use a portion of time from an additional project manager/assistive technology specialist, AT professional, and 3 program assistants. In addition, we were able to collaborate on projects of two of United Ability's speech language pathologists who brought innovative ideas for increasing assistive technology access across the state that impacted the areas of early intervention and augmentative communication.

2. As concisely as possible, describe the measurable results of the initiative and any lessons learned. How did access to AT change as a result of the coordination/collaboration/partnership? How did awareness of AT change as a result of the partnership? How did the reach of the state AT program change as a result of the partnership? What made the partnership successful? What would you change or wish you had done differently? Provided funding/resources are available, will the initiative continue or is this a one-time event? What advice would you give for replication of the initiative? Please include URL for initiative if available.

With the additional staff support we were able to achieve our goal of doubling our short-term loan and demonstration inventory by the end of the fiscal year. Together, we also fulfilled 53 training opportunities for 1,834 participants. Nearly 4x the impact from last year. The partnership also brought us the invaluable opportunity to cohost the inaugural AT Alabama Resource Expo and Learning Event which made it possible for our program's network to expand since United Ability is an established and well-known organization. Should we have additional funding in consecutive years we would love for the partnership to continue.

3. What focus areas(s) were addressed by the initiative?

Education; Employment; Community Participation and Integration; Recreation / Leisure; Health; Aging;

4. What AT Act authorized activity(s) were addressed?

Device Loan; Demonstration; Training; Public Awareness;

Overview of State Improvement Activities

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

Additional And Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

Fund Source Amount Use of Funds Data Reported
Federal$41,040Device LoanTrue
Federal$37,808DemonstrationTrue
Amount: $78,848

For any leveraged funding reported above for which data could not be reported, please describe the extenuating circumstances that precluded data from being reported and efforts to remediate the situation in future reporting periods.


C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).


Center for Assistive Technology Act Data Assistance . Saved: Tue Feb 13 2024 10:29:11 GMT-0600 (Central Standard Time)


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This FY23 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.